Frequently Asked Questions

What is VR Rental?

We deliver a class leading self contained full VR headset to you, pre-installed with more than 30 great games for all ages, and we collect it after your rental period is complete. You get to play fabulous Virtual Reality games in the comfort of you own home with your family or housemates.

How much room do I need for VR Rental?

Many games can be played seated, but some will need a bit more room. Ideally, an area of 2m x 2m is best, but smaller areas are usable. Just make sure you clear the area of furniture, trip hazards, plant pots, the dog, toddlers, granny, etc...

Do I need a computer?

No. Everything you need is delivered to you. The headset has all the tracking systems built in and runs the games. No external PC or basestations are required, so no cables, no technical degree from MIT, no hassle, just great games and marvelous fun.

Is it complcated to set up and use?

It's really easy! We include a quick start guide. You'll be playing games in minutes! Some games don't tell you what the buttons do, but that is part of the fun, working out what button does what. Go at it, and explore!

Do you sanitise the headsets?

Yes, yes and yes! We take your safety very seriously. We clean everything in the kit using either Dettol or Milton to ensure things are as clean and sanitary as possible.

What is an escape room?

An escape room is an entertainment activity for a team of players, in a themed room. The team have to find clues, solve puzzles, riddles and beat challenges to escape the room, all within the time limit.

What is a Virtual Reality Escape Room?

Virtual Reality is a computer generated world. Using just a headset, you are transported to a new, vast world created with mind-blowing graphics. Using the hand controllers, you can pick up objects, scale walls, throw, catch, shoot arrows and so much more. It's easy to learn and intuitive to use with a level of reality and immersion that is far beyond anything possible in a traditional escape room.

You're never alone! As part of a team (of 2 or 4), you become the hero and experience in total safety situations that would be far too dangerous or just impossible to live in real life.

Is it an Escape Room? Is it a Computer Game??

Yes! No! This is a whole new entertainment. If you like escape rooms, you'll love our VR adventures! If you're a gamer through and through, then you'll love it too. Never tried VR or escape rooms - try both at the same time as it's designed to be easy to learn.

Like an escape room, our adventures are designed for teamwork, puzzling and logical thinking. But in a virtual world you can tackle challenges not possible in the real world and find yourself immersed in vast sets.

 

Our adventures are set in the gamer's world of Ubisoft's Assassin's Creed  brought to life with stunning graphics and intuitive gameplay. 

Our virtual reality escape game adventures are new, different, exciting, immersive and will leave you buzzing. So, grab your team, step into our bespoke VR pods, and experience our fabulous escape room adventures for yourself.

Will virtual reality escape rooms cause motion sickness?

This is normally people's biggest worry - but there's no need! We have tested and choosen superior quality virtual reality escape games that are designed to avoid motion sickness. A common trigger for motion sickness comes from bad performance or low frame rate, issues that have accounted for when designing the game. If this is a concern, then we suggest you select the Ubisoft games. Less than 1% of our players experience motion sickness when playing Ubisoft Games. 

I am not a gamer, are VR rooms for me?

Yes, 100%! This is not a video game. It is an intuitive experience made for everyone. If you know how to talk, listen, walk and grab objects, you have all the skills needed to succeed. The experiences are non-violent and focused on cooperation between players. Excellent for families and groups, perfect for corporate events.

Are Virtual Reality escape rooms good for team building?

Virtual reality escape rooms are made for teams! You cannot escape alone! You must work together, and everyone has a role to play. The key to success is to talk, listen and collaborate. Sometimes, in a traditional escape room, the more dominant personalities can appear overwhelming, but in VR this can be designed out, so that everyone has an equal opportunity to shine. And high fives all round when you're done! (don't leave the games master hanging!)

I'm not comfortable with heights. Are these experiences for me?

Tricky one...your feet will always touch the floor, you are 100% safe, but your brain might think otherwise. Virtual reality escape room experiences can be challenging for people with a strong fear of heights, but they are also an amazingly rewarding achievement. All of our players with a fear of heights have been exhilirated with the experience and they have all escaped to tell the tale.

If you're worried about this, speak to your games master and we will do all we can to help you through.

What is the Animus?

The Animus is a physical device that enables the genetic memories of a users DNA to be accessed and relived.

It is a central aspect of Ubisoft's highly successful Assassin's Creed games franchise. In the games, the main antagonists use the Animus for dubious purposes.

At Sneaky Dog Escapes, the animus is a high quality Vive virtual reality headset, and it allows you to step into a truly immersive Assasin's Creed universe.

Are your Virtual Reality rooms accessible?

This is a tough one. Access to the VR Suite is direclty from street level and the game can be played in seated mode as the hand controllers allow for motion input.

However, full hand and arm motion is required, and you must be a minimum of 120cm tall, so the suitability of these experiences depends on the nature of your mobility restriction

The facilities are on the lower ground floor and accessed via stairs or the rear entrance to the building. Unfortunately, due to the age of the building and space constraints, the facilities are not wheelchair friendly.

Please do call us to discuss your requirements, and we will be happy to assist. Carers go free.

Can I wear glasses?

A note on glasses. For our VR games, if possible, please consider wearing contact lenses instead of glasses, should you need them.

 

Glasses can be worn and normally fit inside the faceseal of the VR mask, unless you sport the type of eyeware normally found gracing the face of Elton John, but many people find the experience of wearing the VR mask more comfortable without glasses.

 

If you wear glasses we will do all we can to make your experience as awesome as possible.

Are we really locked in?

In a word: yes! Being locked in adds an element of challenge and authenticity. However, your game will be monitored by a game master, and there is a panic button should you wish to leave at any point.

Who can play?

Escape rooms are for everybody!

They are best enjoyed by a group of friends, colleagues or family. Some younger players may struggle with the nature of some of the clues, so the ideal age is 14 and over. Some rooms may have an age limit due to content but this will be clearly displayed on the room information page.

 

Younger players are welcome, but should be accompaonied by an adult to get the most from the experience.

Are the rooms accessible?

Unfortunatley, due to the nature of the building, not all of our rooms are accessible to everybody. However, two of our rooms do offer street level access. Please do call to discuss your individual requirements and we will do our best to assist your enjoyment of our games. Unfortunately, due to the age and space restrictions of the building, the facilities are not wheelchair friendly.

Will we be in a room with people we don’t know?

Our rooms are all private, unless specifically stated (such as during special occassions). Once booked, the party have exclusive use of the room for the duraiton of the booking.

How do we book? And what is the price?

Once you have selected your preferred adventure, please click "Escape Now' to go to our online booking facility. All our games are priced at £26 per player.

I'm pregnant. Can I play?

First, congratulations! Secondly, of course! The rooms are not physically challenging. Please contact us if you have any concerns or questions.

What should we wear?

There are no special clothing requirements, so we suggest you just wear whatever makes you happy, even if that is full fancy dress, evening wear or a tele tubby outfit!

What should we bring?

Everything you need to play our games will be in the room, so there is no need to bring anything with you. Phones and cameras are prohibited in our games.

Are the games difficult?

Generally, the games are designed to be fun, but challenging. How hard you find them depends on your team, how well you work together, and if you spot all the clues you need.

If you're stuck, the game master is on hand to help with a well-timed clue or hint.

Can we bring alcohol into the room?

We are sorry to say that alcohol is not permitted on the premises, and playing the game whilst under the influence of alcohol may lessen the experience for you. We suggest you save the celebrating until after you have escaped.

Can we cancel or reschedule?

As our games are live action games and are booked for a set time and date, we are unfortunately unable to offer refunds. We will however reschedule games free of charge when notified at least 96 hours prior to the booking time. Notification later than 96 hours carries a 25% rescheduling fee.

Should you need to reschedule, please call us and we will do all we can to assist you.

Is there a prize?

Whilst there isn't a prize, you may regain your freedom.

You may also attain some of the following : a sense of achievement, an insight into how your team works, bragging rights, a couple of funny stories, some time away from the endlessly busy modern world, the chance to unplug from social media and endless spam emails.

Can we add more players?

Each room has a maximum number of players. However, if you wish to add a player, and there is room, you simply need to pay for the additional player before the game starts. You can amend your booking online to cover the extra charge.

How early should we arrive?

Ideallly, arriving 5 to 10 minutes before your booking is due to start will allow plenty of time for bathroom breaks, a chat with the game master, for the team to get into the mindset, etc.

How do we get to you?

Getting to our rooms is quite simple. There is a car park (free for 2 hours) right behind our site, two more within a 3 minute walk, and Woolston train station is less than a 5 minute walk.

Can I wear glasses in VR

A note on glasses. For our VR games, if possible, please consider wearing contact lenses instead of glasses, should you need them. Glasses can be worn and normally fit inside the faceseal of the VR mask, unless you sport the type of eyeware normally found gracing the face of Elton John, but many people find the experience of wearing the VR mask more comfortable without glasses. If you wear glasses we will do all we can to make the experience as awesome as possible.

Can I work for you?

Are you driven by customer service excellence, can you solve problems whilst remaining calm, can you think fast and work under pressure?Do you have a sense of humour?

Are you reliable, do you have a flair for the theatrical, are you organised, friendly and flexible?

Do you want to be part of a family-led team of exceptional personalities who strive to deliver the best escape room experiences available?

If this sounds like you, give us a call - you could be the perfect addition to our team.

02381 783838

40 Victoria Road, Woolston, Southampton, 

SO19 9DX

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©2018 by Sneaky Dog Escapes Ltd

Registered in England under 11491651